A little clarity.
A lot more confidence.
Find answers to common questions, then get in touch for the details of your own shopping request.
How do I place a shopping request?
Send your shopping list through WhatsApp or complete the quote form. Include product links, sizes, colors, quantities, and your delivery city in Ghana.
Where do you source products?
We source products directly from trusted US retailers. Share your preferred retailer or product link so we can review your request.
Do you ship outside Ghana?
We currently provide international shipping services to Ghana only. Include your delivery city when requesting a quote.
How much does personal shopping cost?
Personal orders have a 20% service fee with a $250 minimum order. The first $5,000 is charged at 20%; only the amount above $5,000 is charged at 17%. Review the Services & Fees page and confirm the complete cost in your quote.
Can you shop for my business?
Yes. Business shopping has a 15% service fee with a $1,000 minimum order. The first $5,000 is charged at 15%; only the amount above $5,000 is charged at 12%. Send your product list and quantities for review.
When will my order arrive?
Timing depends on your products and the agreed delivery arrangements. Tell us your desired date, and ask for an estimate when reviewing your quote. A requested date is not a confirmed delivery commitment.
Are delivery and other charges included in the service fee?
The service fee covers shopping assistance. Ask for the full cost breakdown, including shipping and any applicable taxes, customs-related costs, or local delivery charges, before approving your purchase.
What happens if an item is unavailable?
Discuss your preferences for alternatives when sending your list. Any replacement item, price change, or revised arrangement should be agreed before you proceed.
Can I return or cancel an order?
Ask us to confirm the cancellation and return arrangements for your specific items before purchase. Retailer conditions and the stage of the order may affect the available options.
How will I receive updates?
We keep you informed throughout the shopping process. Share your WhatsApp number and preferred contact details when submitting your request.
Your wishlist is waiting.
Let’s make it happen.
Ready to place an order? Send us a message today. From your first find to the final package, we make shopping feel personal.
Prefer our Ghana line? +233 24 346 1416